At Urban Kalakari, we value the trust you place in us and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and purchase our products.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit or use our website, we may collect certain information from you, including:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment-related details (processed securely through payment gateways)
• Order and transaction details

Non-Personal Information

• Browser type and device information
• IP address
• Website usage and browsing behavior
• Referral sources and pages visited

You may browse certain areas of our website without providing personal information; however, placing orders and using specific services may require you to provide details.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To improve our products and website experience
• To communicate order updates and service-related information
• To send promotional offers, newsletters, or updates (only where permitted)
• To detect and prevent fraudulent activities
• To comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality
• Deliver a more personalized experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

Urban Kalakari respects your privacy and does not sell your personal information to third parties.

We may share information only with:

• Payment service providers for transaction processing
• Shipping and logistics partners for order fulfillment
• Service providers assisting with website operations
• Government or legal authorities where required by law

Any third-party service providers receiving information are expected to maintain confidentiality and security standards.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. Urban Kalakari is not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of such websites before sharing information.

7. Marketing Communications and Opt-Out

If you subscribe to our newsletters or promotional communications, we may occasionally send updates, offers, and product-related information.

You may unsubscribe from these communications at any time by using the unsubscribe option provided in the email or by contacting us directly.

8. Your Consent

By using our website and providing your information, you consent to the collection and use of your information as described in this Privacy Policy.

9. Changes to this Privacy Policy

Urban Kalakari reserves the right to modify or update this Privacy Policy at any time without prior notice.

Changes will be posted on this page, and continued use of the website after updates constitutes acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us:

Urban Kalakari

Email: support@urban-kalakari.com

Phone: +91 7049092331

Address: Eden, Godrej Garden City, Ahmedabad, Gujarat- 382470